What I Do.....
Digital Marketing Automation and Demand Generation including development of Lead Nurture programs
Development of Strategy, Project Management and Operations
CRM Implementation Management. Salesforce.com trained and vast experience of business processes and workflows
Analytical investigations of internal processes and workflows
System integration project management such as CRM integration with ERP and other manufacturing databases
Sales- and Marketing database development and HR Database design
Translations English/Danish and Danish/English
Roll out of programs in different parts of the world are always a challenge and not only because we speak different languages but also because business and human cultures. I have hands on in-depth knowledge of managing global roll outs and get all teams up to speed no matter where they are based.
Training / End User Adoption
Lead Generation & Marketing Automation
Digital Marketing covers many aspects of modern marketing. Automation of marketing processes and performance has taken over the world of marketing and many businesses don't really know where to start or haven't got the resources in place to kick off a Digital Marketing process. I can help you design a plan for what initiatives that will work for your business such as Lead Generation, Website Optimization and Lead scoring and distribution. Analytics requirements and reporting structure.
CRM Implementation planning and strategy. Customization and End User adoption can be a big project for an organization internally and I have been helping businesses managing the project at all levels. Analyzing needs, processes and requirements, designing system implementation and managing the implementation plan and the schedule in cooperation with the business. If you already have a Salesforce.com implementation that needs updating or customization I can help you plan and execute this in a professional and efficient way that will benefit your teams throughout the business. I have experience in Salesforce.com Sales Cloud, Marketing Cloud, Service Cloud and Call Center, Content Management and integration with other systems such as your ERP and/or other databases within your organization.
CRM & Salesforce.com
Training of your CRM users is always a much bigger job than first anticipated when planning for a multi-cloud or multi regional roll out. I develop training material and undertake both Hands-on and Web based training sessions in Salesforce.com adoption. Introduction to new workflows and processes as well as educating on the adoption of the Customer Journey
Technical papers and Data Sheets